If the previous steps failed to get your device to show up as online, you will need to contact your printers manufacturer for further support as it is a connection issue between Windows and your receipt printer. On the first page it should have a button that says Print Test Page. Remove and reconfigure the printer. Click on the Start Button in the bottom left corner of your desktop and type Devices and Printers. Before you can print to your Star Micronics receipt printer from a Mac, you will need to install the manufacturer’s printer drivers. This will open a new window. Written by Allen Williams Updated over a week ago.
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Find the star tsp143 str t-001 driver file, which should have a name beginning with starcupsdrv and ending with. Locate your receipt printer in the printers section.
First, navigate to your newly installed printer and select Printer Properties. Click the start button in the bottom left corner of your screen and click the small arrow next to Shutdown.
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If you successfully installed the driver per the instructions above, the Star TSP Cutter driver should appear in the Use menu. If it asks you to verify star tsp143 str t-001 want to remove the device, click yes. Right click on the printer icon and select Remove.
This will open a new window. If you do ztr see your printer, it is either not connected check USBnot powered star tsp143 str t-001 check power switch and cordsor faulty contact your printer supplier.
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If the icon for your printer is displayed in light gray then that star tsp143 str t-001 Windows thinks the printer is not connected. Power cycling – unplugging the device and star tsp143 str t-001 it back in – may help clear some errors.
Before you can print to your Star Micronics receipt printer from a Mac, you will need to install the manufacturer’s printer drivers. Sometimes there can be other processes working under the hood on your computer that may interfere with communication between your computer and the printer.
Double-click the driver file to extract its contents, then navigate to the resulting folder, which should be named starcupsdrv This should print a test page to your receipt printer. In the Stae dialog, you should see your Star printer on the list of available devices.
To do this, right click on your printer, and select Printer Properties.
In order for Springboard Retail to interface with printers, you’ll need to have Springboard Retail Connect installed and running on your computer. Before you can print to your Star Micronics receipt printer from a Windows computer, you will need to install the manufacturer’s printer drivers.
Then select your printer from the Receipt Printer dropdown printer. From the desktop, right click on the Windows logo in the bottom left corner.
The image sfar shows a disconnected and connected printer. Follow these steps below:. If you have followed all of the troubleshooting steps outlined above and you are still having an issue, please send us an email at support springboardretail.
Inside that folder, navigate to Driver and double click the file starcupsdrv Double click file for the Windows bit version you are running. Remove and reconfigure the printer. First, ensure your printer is powered on, connected to a USB port on your computer, and loaded star tsp143 str t-001 paper. For download twp143 installation instructions, click star tsp143 str t-001.
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Receipts aren’t printing on your Windows computer and you are using a USB printer? If your printer is showing as online, we will ts1p43 communication between Windows and your printer by printing a test page.
On the following screen, click the dropdown beside Paper Size and select 72mm x Receipt. In the extracted folder, navigate to the folder Windows, then to Installer. Once this file is downloaded tssp143 will star tsp143 str t-001 to locate it in Finder.
In the Add dialog, you should see your Star printer on the list of available devices. Once the proper driver is selected, click Add and your Star TSP should appear on your computer’s star tsp143 str t-001 of installed h-001.